How can they do that after shopping for the sport.

I introduced this recreation on Play Retailer final month when launched on snapdragon 870. The sport had a challenge of crashing on Dexter industries on chapter 11, how ever the devs helped me with a save file to proceed from different mission so I accomplished the sport final month and deleted . Now I attempted to obtain once more however the recreation exhibits not appropriate after paying now what am I imagined to now