Misplaced my a¢¢0unt of 24 years to a hacker!

Sorry however this can be a pressured repost as a result of MS's STUPID BOT MOD auto flagging and deleting my unique publish, JUST BECAUSE I USED THE WORD A¢¢0UNT WITH ACTUAL Cs! Usually I wouldn't care a lot however avid gamers must understand how screwed up the a¢¢0unt restoration system is, no matter how lengthy of a loyal consumer you’re. Now to the repost.

24 years. Not as soon as did I ever change my gamertag. Over a thousand {dollars} in digital purchases, from Video games, DLCs, Add-Ons, Motion pictures, TV Exhibits, and many others. A whole lot of recreation information, maps, years of labor and achievements. Family and friends members that have been on my mates checklist however lengthy handed away. ALL GONE!

There was a Microsoft knowledge breach in February. I used to be not notified till June. The hacker attacked on April sixth.

After 92 days of speaking with simply essentially the most inept tech assist on this planet, and importing over 50 items of proof of possession, I used to be formally knowledgeable my account can’t be retrieved. Tech assist dragged me on for 3 VERY demanding months and utterly ignored ALL of proof I uploaded to my case.

I don't know if the hacker did it, or if Microsoft did it, however my alternate Xbox account was faraway from my essential (however hacked) account's "Household" setting. Which means, the place I used to be at the least capable of nonetheless entry my bought video games, films, and many others, I'm now totally lower off them all of them, regardless that they're nonetheless sitting on my console's drive.

One would assume Microsoft would merely take a look at the IP tackle and the console ID quantity and examine it to their data. However noooooooo. Apparently, that may make far an excessive amount of sense. As a substitute, they count on me to recollect the precise date I created the account 24 YEARS AGO! The hacker actually modified the account's e mail from my American e mail to that of a Polish one!! How is that not a large crimson flag?!

Only a few folks know this with out wanting it up, however I created the Screaming Panda gamerpic for the Xbox One. I used to be one of many winners of the group contest. I nonetheless have the creation of the artwork on my YouTube channel. Again within the day, I partnered with 360Style and Disruptive Publishers to create lesser recognized gamerpics and themes for each the 360 and the One. I've been a really devoted Xbox gamer since 2001.

I point out all of that final bit as a result of this appears like Microsoft/Xbox has totally deserted me. However not earlier than stabbing me within the again, and twisting the blade as they moved it up and down. This can be a very heavy blow. I nonetheless love taking part in on Xbox. However I'll by no means once more buy any digital content material from them or anybody else ever once more. 24 years of my life snatched from me instantly, just because a single firm refuses to do essentially the most fundamental of their obligations. Look out for and defend their clients.

For the file, I had each safety measure in place. The hacker mustn’t have been capable of entry my account with out my direct affirmation. Once more, I obtained all the notifications on my cellphone and emails as I slept. NOT ONE of Microsoft's safety measures really went into impact to cease the hacker. I don't go to obscure websites, click on e mail hyperlinks, or another nonsense. I don't even reply to Xbox messages until I already know the individual. This hack merely SHOULD NOT HAVE BEEN POSSIBLE.

It's been a enjoyable journey, everybody. Take pleasure in it earlier than a hacker comes after you as effectively. MS clearly couldn't care much less. In case you see my gamertag ( SEspider ) floating round on Xbox, then it's not me, however the hacker. Due to this mess, I’ll not play pvp on-line with my alt account. And MS just isn’t getting one other digital dime from me.